FAQ's

You will not need to create an account to place an order, although we recommend that you do as this will allow you to manage your orders and makes re-ordering a lot easier. By creating an account you will be able to return to you shopping basket at any time and it enables you to create a wish list, perfect for those busy birthday and Christmas periods. You can also sign up to receive special offers and giveaways as well as finding out about any prestigious events we will be sponsoring in the future. It’s a perfect way to get all the latest news about us as a company and our exciting new products.

Placing an order overseas couldn’t be easier with Diamonisse but bare in mind we can only deliver to a registered billing address and the item will be charged in UK Sterling. To find out more please have a look at our delivery information.

We accept all chip and pin credit or debit cards and American express. We will also accept all cash payments, banker’s drafts and any PayPal transactions.

Dimonisse offer a 12 month warranty on all jewellery, and in the event that there is ever a problem with your jewellery, it can be posted back to our offices for inspection and repair. Please check our Manufacturing Warranty section to lean more.

We are an online store and so are not taking a viewing appointment at the moment. However, we can provide you images and details of the jewellery you are interested in. So please feel free to contact us either by our live chat, phone 0203 086 8629 or email us info@diamonisse.com

We offer a free luxury packaging with all out products and take extra pride in the way our items are packaged and you can be adssured it will arrive beautifully presented.